How Co-Mo Connect Achieved 100% Safety Compliance with Fig Learning
100+ Hours
Saved annually by automating tracking and reporting
94 Groups
Customized for employee training
100% Compliant
Every employee completed required safety training
Co-Mo Connect
Co-Mo Connect is a member-owned fiber and electric cooperative. With nearly 200 employees working across offices and the field, ensuring safety with OSHA compliant training is a top priority.
However, balancing training requirements with daily operations was a challenge. Employees needed accessible training without disrupting their work. The human resources (HR) team also needed a better system for tracking compliance, so modernizing their training approach was the logical next step.
But first, the company had to overcome a significant challenge: making training work for its entire workforce.
The Challenge
KEEPING TRAINING ON TRACK WITHOUT DISRUPTING WORK
Safety training has always been critical for Co-Mo, but effectively delivering had its challenges. Training sessions were traditionally held in person, requiring everyone, including field employees to visit the office. This format disrupted operations and made full participation nearly impossible.
Tracking training completion was also a headache. If an employee missed a session, there was no easy way to make up for it. HR had to manually sort through records to check compliance, which was time-consuming and inefficient.
“Employees who missed in-person training would miss out, and manual record-keeping made tracking training history a tedious process,” mentioned Mary Niemeier, human resources manager at Co-Mo Connect.
To solve these challenges, the company needed a scalable and flexible training solution to support employees wherever they worked.

“Fig Learning’s platform allowed us to tailor content to specific work groups, making training more relevant and accessible.”
Mary Niemeier
Human Resources Manager, Co-Mo Connect
The Solution
CUSTOMIZED LMS THAT WORKS FOR EVERY ROLE
To modernize and improve its training, Co-Mo teamed up with Fig Learning, a partner specializing in tailored eLearning and leadership development for small and mid-sized businesses. Fig created a customized learning management system (LMS) for Co-Mo’s unique needs.
With Fig, they were able to:
→ Provide mobile access so field employees can complete training anytime, anywhere.
→ Customize learning paths so employees only see the training relevant to their roles.
→ Automate tracking and compliance so HR can generate real-time reports instead of manually checking records.
→ Measure learning retention through assessments and score tracking to ensure employees truly understand the material.
These improvements instantly enhanced training accessibility, which allowed field employees to complete required courses without disrupting their work day.
“Fig Learning gave us the ability to customize content and streamline record-keeping, which was a game-changer."
Mary Niemeier
Human Resources Manager, Co-Mo Connect

The Fix
TRAINING ON THE GO: MAKING LEARNING ACCESSIBLE ANYWHERE
In the past, training required field employees to step away from work, travel to the office, and sit through in-person sessions. This was inconvenient and made participation difficult, leading to compliance gaps.
With Fig Learning’s mobile-friendly LMS, employees complete training whenever and wherever it fits into their schedules. Whether they’re on a break, wrapping up a job site visit, or starting their day, training is just a few taps away.
“Before Fig, getting everyone in the same room for training was challenging. Now, employees can access job-specific resources and training on their mobile devices,” shared Mary.
However, for employees without company devices, mobile access alone wasn't enough. Co-Mo addressed this by offering group training sessions where a session host guided employees through the material and group discussions.
Providing field workers with mobile learning access gave them the flexibility they needed to fit training into their daily routines. Offering multiple training formats ensured that all employees, regardless of role, could stay compliant without operational disruptions.
As a result, Co-Mo has achieved 100% safety compliance without operational disruptions.
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“Before Fig, getting everyone in the same room for training was challenging. Now, employees can access job-specific resources and training on their mobile devices.”
Mary Niemeier
Human Resources Manager, Co-Mo Connect
The Shift
GOING BEYOND COMPLIANCE: BUILDING A LEARNING CULTURE
Before Fig, Co-Mo’s learning culture was compliance-driven. Employees primarily learned their roles through hands-on training from supervisors and peers, while elective training was rare due to time constraints. Soft skill development, while valuable, was often overlooked.
Fig’s LMS not only modernized training but also helped shift the company mindset. Employees, supervisors, and management started actively requesting learning resources, leading Co-Mo to tailor the platform experience to their needs.
They implemented:
→ Monthly course updates and newsletters to highlight new learning opportunities.
→ Curriculum linking to guide employees through structured learning paths.
→ Handpicked training selections rather than overwhelming employees with an entire course library.
“Fig helped us create learning programs for new employees so that as soon as they start, all of their required training is already assigned and available. It is no longer a manual process,” highlighted Mary.
With this expansion and a new mindset, Co-Mo Connect evolved its training program from a compliance requirement to a strategic investment in employee development. Moreover, the company has built a culture of continuous learning.
“One of the biggest benefits of Fig Learning was the ease of access for our employees. It simplified training and boosted buy-in because the system was so easy to use.”
Mary Niemeier
Human Resources Manager, Co-Mo Connect
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The Metrics
IMPROVING LEARNING RETENTION WITH DATA
Tracking training completion is important, but what truly matters is knowing if employees actually retain and apply their knowledge.
With Fig Learning, Co-Mo Connect:
→ Tracked learning retention with testing and score tracking.
→ Gained real-time insights to measure training effectiveness.
→ Refined programs based on data to continuously improve training.
By adding testing, the company ensured that training was not only completed but also fully understood. It also allowed Co-Mo to continuously improve training for even better results.

“The Fig Learning platform lets us see how well employees are retaining information through testing and score tracking, giving us confidence in the effectiveness of our training programs.”
Lindsey Hagerman
Safety Administrator, Co-Mo Connect
The Results
INCREASED PARTICIPATION, BETTER TRACKING, AND IMPROVED TRAINING
Since implementing Fig’s LMS, Co-Mo Connect:
→ Achieved 100% completion of safety training by offering mobile access.
→ Saved time with simplified tracking and real-time reporting.
→ Improved employee learning experience with 94 tailored learning groups to make content relevant.
“Before Fig Learning, we lacked full participation in safety training. With Fig, employees can access training at their convenience without disrupting operations, and we’ve successfully achieved 100% completion for our safety training,” exclaimed Lindsey.
With automated training and tracking, Co-Mo Connect’s HR team saves tremendous time and has the bandwidth to focus on other priorities.
“Fig’s support goes beyond just implementation. They listen to our goals, customize the platform to fit our needs, and continue to check in to make sure we are getting the most out of it.”
Mary Niemeier
Human Resources Manager, Co-Mo Connect

The Bottom Line
MODERN TRAINING, LASTING CULTURE, AND ONGOING SUPPORT
Working with Fig Learning, Co-Mo drastically improved its training program from traditional and inconvenient to modernized and streamlined. The company no longer worries about operational disruptions, manually tracking training, or overwhelming employees with irrelevant content.
Most importantly, Co-Mo Connect has built a sustainable learning culture that extends beyond compliance, empowering employees with meaningful development opportunities.

“If you're considering a learning management system, I recommend Fig Learning for its exceptional customization and customer service. They genuinely listen to your needs, tailor solutions to align with your goals, and provide ongoing support well beyond implementation.”